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Our newest tents are due this April! Stock is very limited so if you want to guarantee a year of adventures in 2019 then act now. Delivery is tracked by courier and we’ll be in touch once you order to provide you with your number. If you have any questions, we love to hear from you. Hit the chat button in the bottom right or email firstname.lastname@example.org
All of our tents, kit and parts come with a 12-month warranty, effective from the date of delivery. The warranty is automatically registered in the name of the purchaser – so please let us know of any transfer of ownership by email or post, to ensure the warranty remains valid. The warranty does not apply to unregistered products.
We will repair or replace any registered Cinch! product if the material or manufacturing is defective, as long as we are notified within the 12-month warranty period.
The Cinch! is strong – but it’s not invincible. Please follow the care instructions, and use your tent responsibly. We cannot accept responsibility for damage caused by normal wear and tear, alteration, accident, abuse or misuse, improper set-up, or stampeding children.
To make a claim on your warranty, please contact us by email at email@example.com and provide details of the fault (including photos if possible). We will verify your registration, and get back to you to discuss repair or replacement.
How can we help you today?
The team typically responds within 24 hours